About us

We have been established for twenty years and are experienced in the installation repair and maintenance of tail lifts both wheelchair and commercial, accessible conversions and other ancillary equipment such as steps, ramps, winches, heaters and cranes.

The core of our business is our fleet of fully equipped service vehicles operating 24 hours a day, every day of the year. We are approved and authorised by all major producers, worldwide and our service technicians are all trained and have completed manufacturers’ courses.

Keeping you vehicles moving is our priority and we focus on reliability and safety. Full comprehensive service facilities are available at Cambridge, London, Manchester, Falkirk and Bristol.

We provide thorough statutory testing and certification including weight testing both on and or, as is most frequent, service at the customer’s premises.

We believe customer service is our most important asset, whether you are a single vehicle operator or a national fleet, you can be assured of the same high level of attention. In addition to numerous business customers we are the country’s leading specialist in mobility accessible vehicles.

The emergency service ‘Blue Light’ sector is an important part of our business and we look after the fleets of East of England, West Midlands, and Hertfordshire amongst others.

Alfa Tail Lifts understands how vital your tail lift and ancillary equipment is to you and your business and that is why we make it our business to keep you on the move.

Response

Emergency repair is our our first priority and we’re on call 24 hours a day, 365 days a year. We are fully equipped service vehicles on patrol throughout the UK to repair all makes of tail lifts, shutters, curtains and tracking, including Ratcliff Palfinger, Ricon, Del, Ross & Bonnymn, Dhollandia and Anteo.


  • Fully equipped service vehicles on patrol throughout London and the South East, with engineers on call in the North and West.Excellent response time
  • Excellent response times.
  • Most repairs carried out on-site on first visit.
  • Fully qualified engineers - trained to deal with all types of lift emergency and breakdown.
  • Extensive range of parts carried on board for immediate replacement.
  • Nationwide network of qualified partners if your vehicle is outside our normal service range.

Service Without Compromise

We have been established for twenty years and are experienced in the installation repair and maintenance of tail lifts both wheelchair and commercial, accessible conversions and other ancillary equipment such as steps, ramps, winches, heaters and cranes.

The core of our business is our fleet of fully equipped service vehicles operating 24 hours a day, every day of the year. We are approved and authorised by all major producers, worldwide and our service technicians are all trained and have completed manufacturers’ courses.

General Service

Alfa Tail Lifts provides fully comprehensive service facilities from our Cambridge and London offices.


  • Automatic scheduled service calls or service-on-demand.
  • Warranty and non-warranty repairs.
  • Thorough statutory examinations including LOLER and weight tests using full accredited test equipment.
  • Mandatory 6 and 12 month certification.
  • Fully authorised and trained engineers assures quality of service.
  • Cost effective service agreements available to fleet customers.

Specialist

We also offer supply, fitting and a refurbishment service to compliment your tail lift requirements.


  • Supply and fitting of new and refurbished tail lifts for commercial and mobility vehicles. - We are authorised agents for every major manufacturer in the UK.
  • Supply and fitting of wheelchair tracking, restraints and steps.
  • Supply and fitting of shutters, curtains and loadlock restraints.
  • Supply and fitting of landing legs and demount docking.
  • Major vehicle overhauls
  • Flooring
  • Technical support and contacts for tail lift and mobility customers.
  • Impartial advice on the type of new lift, shutter, curtain, step etc. to fit your individual requirements.
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Parts

We hold a wide range of tail lift, shutter, step, heaters, winches and ramp parts in stock for most equipment manufacturers and offer a prompt parts facility.


  • More than 10,000 parts held in stock.
  • Most items shipped same day for orders received by 4pm. Standard next working day delivery.
  • Dedicated parts order line and administration.
  • Technical support line available during normal working hours.
  • All parts covered by manufacturer’s warranty.
  • Order tracking and reporting available for contract customers.

Recruitment

Coming Soon.

Regulations

Two important sets of regulations apply to the supply and maintenance of tail lifts and supporting equipment. Full details of the requirements of PUWER & LOLER are contained in the Health & Safety Executive's Approved Code of Practice.

Alfa Tail Lifts provides full certification in compliance with HSE guidelines. Alfa Tail Lift's 6 monthly thorough statutory examination and certification ensures that your vehicle(s) meet all necessary legal regulations. Testing is MANDATORY for many classes of vehicle.

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Provision and Use of Work Equipment Regulations 1998 PUWER

In general terms, PUWER requires that equipment provided for use at work is:


  • suitable for the intended use;
  • safe for use, maintained in a safe condition and, in certain circumstances, inspected to ensure this remains the case;
  • used only by people who have received adequate information, instruction and training; and
  • accompanied by suitable safety measures, eg protective devices, markings, warnings.

Lifting Operations and Lifting Equipment regulations 1998 LOLER

In general, LOLER requires that any lifting equipment used at work for lifting or lowering loads is:


  • strong and stable enough for particular use and marked to indicate safe working loads;
  • positioned and installed to minimise any risks;
  • used safely, ie the work is planned, organised and performed by competent people; and
  • subject to ongoing thorough examination and, where appropriate, inspection by competent people.

Cambridge

Head Office

Unit 25, South Cambridge Business Park
Babraham Road
SAWSTON
Cambridgeshire CB22 3JH

For service calls in Eastern and Northern UK, accounts, personnel and general enquiries.

Telephone - 0844 209 8320

Fax - 0844 209 8321

Email - cambs@alfataillifts.co.uk

London

Unit 1, Gyproc Business Park
Church Manor Way
Belvedere, Erith
LONDON DA8 1DE

For service calls in London, Southern and Western UK.

Telephone - 0844 209 8320

Fax - 0844 209 8321

Email - cambs@alfataillifts.co.uk